Friends and Family Test
The Friends and Family Test (FFT) is a quick and simple patient feedback tool, to tell us how satisfied or […]
PALS
The Patient Advice and Liaison Service can help you if you have any questions or concerns when you are using […]
Zero Tolerance
A zero tolerance policy towards violent, threatening and abusive behaviour is now in place throughout the NHS. The doctors, nurses […]
Rights and Responsibilities
Rights All patients registered at the practice have a named, accountable GP responsible for their overall care, but any patient […]
Patient Participation Group
What is the patient participation group? The patient group is open to any registered patient to join, and its purpose […]