Non-Medical support

Advocacy Services

GPs often act as advocates for patients when dealing with issues in the hospital or by making sure that their patients’ and/or families’ voices are heard when a decision is needed about their care.

Advocacy involves looking at choices together and helping patients to make decisions. It may be writing a letter of support or communicating on behalf of the patient.

Patient Ambasadors (Social Prescribers)

How we can help.

  • Help and support with non-medical issues e.g. housing, debts, mental health, bereavement, refugee/asylum seeker issues and benefits.
  • Support clients to access Health & Social Care where needed. This will include supporting patients at meetings and acting as advocates.
  • Offer peer support groups e.g. sleep well and mental health
  • Work with other third sector organisations in the community to break down barriers for patients and help them to access information they need.

More information and contact details are here.

When advocates who are not part of social services or the NHS are needed, they can be found in Leeds at:

Information for Carers

Who is a carer?

Many carers are not known by their GP practice as there is confusion around how to define the term ‘carer’.

A carer is a person of any age (including children) who provides unpaid support to a partner, relative, friend or neighbour who couldn’t get by without their help. This could be due to old age, frailty, disability, a serious health condition, mental ill health or substance misuse. Parents of children who are disabled or who have a serious health condition are also considered to be carers.

It is estimated that 10% of patients are carers.

Improving carer identification

As a practice, we want to increase the number of people on our carers’ register so that we can look after you better. We do this by:

  • Asking patients with long-term conditions to name their carers
  • Running awareness-raising campaigns to get carers to tell us about their caring responsibilities

What we offer to improve healthcare for carers

  • Flu vaccination – most carers are eligible for a free flu vaccination to protect themselves and the person they care for
  • Regular health check appointments to help you keep fit and well
  • More flexible appointments
  • Carer support groups
  • Referrals to carers’ services for more specialised information, advice and support

Dedicated services for carers

If you care for someone and would like additional support then the following services may help

Private Services

Some things are not covered by the NHS

Private Medical Services

You may have to pay a fee for certain services that are not covered by the NHS. These fees reflect the time it takes for the doctor to look at your medical records and some admin time.

Services include things like private health certificates, insurance claim forms, HGV/taxi medicals and some travel vaccinations.

This is our current list of Non NHS fees.

More information about why we charge can be found on the BMA website.

Private Medical Forms

There are also times when we are asked for information about a patient’s health, such as when you are applying for a mortgage or life insurance. We only do this with your permission and you have the right to see the report before it is sent. To avoid any delays, please make sure you sign the consent form that the company gives you.